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img{max-width:280px;opacity:.6}@media(max-width:992px){.hero-grid,.feature-grid{grid-template-columns:1fr;text-align:center}.hero-text h1{font-size:3rem}.hero-text p{margin-left:auto;margin-right:auto}.hero-btns{justify-content:center}.steps-grid{grid-template-columns:repeat(2,1fr)}.categories-grid{grid-template-columns:repeat(3,1fr)}.items-grid{grid-template-columns:repeat(2,1fr)}.section-header{text-align:center!important}.feature-item{text-align:left}}@media(max-width:640px){.nav-links{display:none}.hero-text h1{font-size:2.5rem}.steps-grid,.categories-grid,.items-grid{grid-template-columns:1fr}.auth-card{padding:2rem 1.5rem}}.modal{position:fixed;inset:0;background:#0f17e10d;background:#0f172a4d;backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);display:flex;align-items:center;justify-content:center;z-index:2000;opacity:0;visibility:hidden;transition:var(--transition);padding:1.5rem}.modal.active{opacity:1;visibility:visible}.modal-content{background:#fffffff2;width:100%;max-width:550px;max-height:90vh;border-radius:28px;border:1px solid rgba(255,255,255,.4);box-shadow:0 25px 50px -12px #0000001a,0 0 0 1px #0000000d;transform:translateY(24px) scale(.98);transition:all .4s cubic-bezier(.34,1.56,.64,1);display:flex;flex-direction:column}.modal.active .modal-content{transform:translateY(0)}.modal-header{padding:1.5rem 2rem;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:center}.modal-header h2{font-size:1.6rem;font-weight:800;letter-spacing:-.03em;color:var(--text-main)}.btn-icon{width:40px;height:40px;border-radius:12px;background:var(--bg-alt);border:1px solid var(--border);color:var(--text-dim);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:var(--transition);font-size:1.1rem}.btn-icon:hover{background:#fee2e2;color:#ef4444;border-color:#fecaca;transform:rotate(180deg)}.btn-icon i{pointer-events:none}.success-confirmation{text-align:center;padding:3rem 2.5rem}.success-header{margin-bottom:2rem}.success-icon-large{width:80px;height:80px;background:#d1fae5;color:#10b981;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:2.5rem;margin:0 auto 1.5rem;animation:scaleIn .5s cubic-bezier(.175,.885,.32,1.275)}.success-header h2{font-size:1.8rem;color:var(--text-main);margin-bottom:.75rem}.success-header p{color:var(--text-dim);font-size:1rem}.success-body{margin-bottom:2.5rem}.verification-notice{background:#f8fafc;border:1px solid var(--border);padding:1.25rem;border-radius:16px;display:flex;align-items:flex-start;gap:1rem;text-align:left;margin-bottom:1.5rem}.verification-notice i{color:var(--primary);font-size:1.2rem;margin-top:.1rem}.verification-notice p{font-size:.95rem;line-height:1.5;color:var(--text-main)}.verification-warning{font-size:.9rem;color:#ef4444;background:#fef2f2;padding:.75rem 1rem;border-radius:10px;margin-bottom:1.5rem}.resend-wrapper{margin-top:1.5rem;font-size:.9rem;color:var(--text-dim)}.accent-link{color:var(--primary);font-weight:700;text-decoration:none;transition:var(--transition)}.accent-link:hover{text-decoration:underline}@keyframes scaleIn{0%{transform:scale(.5);opacity:0}to{transform:scale(1);opacity:1}}.report-form{padding:2rem;overflow-y:auto;flex:1}.form-group{margin-bottom:1.5rem}.form-group label{display:block;font-size:.85rem;font-weight:600;margin-bottom:.5rem;color:var(--text-dim)}.form-group input,.form-group select,.form-group textarea{width:100%;padding:.85rem 1rem;border-radius:12px;border:1px solid var(--border);outline:none;font-family:var(--font-main);font-size:.95rem;transition:var(--transition)}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--primary);box-shadow:0 0 0 4px #2563eb1a}.grid-form{display:grid;grid-template-columns:1fr 1fr;gap:1.5rem}.modal-actions{display:flex;justify-content:flex-end;gap:1rem;margin-top:2rem}@media(max-width:640px){.grid-form{grid-template-columns:1fr}}.footer{background:#0f172a;color:#fff;padding:5rem 0 2rem;margin-top:4rem;position:relative;overflow:hidden}.footer:before{content:"";position:absolute;top:0;left:50%;transform:translate(-50%);width:100%;height:1px;background:linear-gradient(to right,transparent,rgba(255,255,255,.1),transparent)}.footer-grid{display:grid;grid-template-columns:1.5fr 1fr 1fr 1fr;gap:4rem;margin-bottom:4rem}.footer-info .logo{display:inline-flex;align-items:center;gap:.75rem;font-size:1.5rem;font-weight:800;color:#fff;text-decoration:none;margin-bottom:1.5rem;letter-spacing:-.04em}.footer-info p{color:#94a3b8;line-height:1.6;font-size:1rem;max-width:300px}.footer-grid h4{color:#fff;font-size:1.1rem;font-weight:700;margin-bottom:2rem;position:relative}.footer-grid h4:after{content:"";position:absolute;bottom:-.5rem;left:0;width:20px;height:2px;background:var(--primary);border-radius:2px}.footer-links,.footer-legal,.footer-social{display:flex;flex-direction:column;gap:1rem}.footer-grid a{color:#94a3b8;text-decoration:none;font-size:.95rem;transition:var(--transition);width:fit-content}.footer-grid a:hover{color:#fff;transform:translate(5px)}.social-icons{display:flex;gap:1.25rem}.social-icons a{width:40px;height:40px;background:#ffffff0d;border-radius:12px;display:flex;align-items:center;justify-content:center;color:#fff;font-size:1.25rem;transition:var(--transition)}.social-icons a:hover{background:var(--primary);transform:translateY(-5px)!important}.footer-bottom{padding-top:2rem;border-top:1px solid rgba(255,255,255,.05);text-align:center}.footer-bottom p{color:#64748b;font-size:.9rem}@media(max-width:1024px){.metrics-grid{grid-template-columns:repeat(2,1fr)}.footer-grid{grid-template-columns:1fr 1fr;gap:3rem}}@media(max-width:640px){.metrics-grid{grid-template-columns:1fr}.footer{padding:4rem 0 2rem;text-align:center}.footer-grid{grid-template-columns:1fr;gap:2.5rem}.footer-info p{margin:0 auto}.footer-grid h4:after{left:50%;transform:translate(-50%)}.footer-grid a{margin:0 auto}.social-icons{justify-content:center}}.btn-back-to-top{position:fixed;bottom:2rem;right:2rem;width:3.5rem;height:3.5rem;background:var(--primary);color:#fff;border:none;border-radius:12px;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:1.25rem;box-shadow:0 10px 15px -3px #0000001a;opacity:0;visibility:hidden;transform:translateY(10px);transition:all .4s cubic-bezier(.4,0,.2,1);z-index:1000}.btn-back-to-top.visible{opacity:1;visibility:visible;transform:translateY(0)}.btn-back-to-top:hover{background:var(--primary-dark);transform:translateY(-5px);box-shadow:0 20px 25px -5px #0000001a}.skeleton{background:linear-gradient(90deg,#f0f0f0 25%,#e0e0e0,#f0f0f0 75%);background-size:200% 100%;animation:shimmer 1.5s infinite;border-radius:8px}@keyframes shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.skeleton-card{background:#fff;border:1px solid var(--border);border-radius:20px;padding:1.5rem;min-height:280px}.skeleton-image{width:100%;height:180px;margin-bottom:1rem}.skeleton-title{height:24px;width:70%;margin-bottom:.75rem}.skeleton-text{height:16px;width:100%;margin-bottom:.5rem}.skeleton-text.short{width:40%}.chat-history{padding:1.5rem!important;overflow-y:auto!important;max-height:450px!important;display:flex!important;flex-direction:column!important;gap:1.25rem!important;scroll-behavior:smooth;background:#fdfdfd}.chat-history::-webkit-scrollbar{width:6px}.chat-history::-webkit-scrollbar-track{background:transparent}.chat-history::-webkit-scrollbar-thumb{background:#00000014;border-radius:10px}.chat-form{padding:1.5rem 2rem!important;border-top:1px solid var(--border)!important;display:flex!important;gap:1rem!important;align-items:flex-end!important;background:#fff}.chat-input-wrapper{flex:1;position:relative}.chat-form textarea{width:100%;border:1.5px solid var(--border)!important;border-radius:16px!important;padding:.85rem 1.25rem!important;resize:none!important;font-family:inherit!important;height:54px!important;transition:var(--transition);background:#fcfcfd}.chat-form textarea:focus{outline:none!important;border-color:var(--primary)!important;background:#fff!important;box-shadow:0 0 0 4px #2563eb14!important}.chat-form .btn-send{width:54px;height:54px;border-radius:16px!important;background:var(--primary)!important;color:#fff!important;border:none;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:var(--transition);font-size:1.2rem;box-shadow:0 4px 12px #2563eb33}.chat-form .btn-send:hover{background:var(--primary-dark)!important;transform:translateY(-2px) scale(1.05);box-shadow:0 6px 16px #2563eb4d}.message-bubble{max-width:85%;padding:1rem 1.25rem;border-radius:18px;font-size:.95rem;line-height:1.5;position:relative;box-shadow:0 2px 4px #00000005}.message-sent{align-self:flex-end;background:var(--primary);color:#fff;border-bottom-right-radius:4px}.message-received{align-self:flex-start;background:#fff;color:var(--text-main);border-bottom-left-radius:4px;border:1px solid var(--border)}.glow-primary{--glow-color: var(--primary)}.glow-secondary{--glow-color: var(--secondary)}.glow-success{--glow-color: var(--success)}.glow-warning{--glow-color: var(--warning)}.metric-card{position:relative;overflow:hidden;transition:all .4s cubic-bezier(.175,.885,.32,1.275)!important}.metric-card:hover{transform:translateY(-8px) scale(1.02)!important;border-color:var(--glow-color)!important;box-shadow:0 20px 40px -10px #0000001a,0 0 20px -5px var(--glow-color)!important}.metric-card:after{content:"";position:absolute;top:0;right:0;width:60px;height:60px;background:linear-gradient(135deg,transparent 50%,var(--glow-color) 150%);opacity:.1;transition:var(--transition)}.metric-card:hover:after{opacity:.2;transform:scale(2)}.filter-actions{display:flex;gap:.75rem;background:#f1f5f9;padding:.4rem;border-radius:50px;border:1px solid var(--border)}.filter-actions .btn{border-radius:50px!important;padding:.5rem 1.25rem!important;font-size:.85rem!important;border:none!important;background:transparent!important;color:var(--text-dim)!important;font-weight:700!important}.filter-actions .btn:hover{color:var(--text-main)!important;background:#ffffff80!important}.filter-actions .btn.active{background:#fff!important;color:var(--primary)!important;box-shadow:0 4px 12px #00000014!important}.item-report-card{border:1px solid rgba(0,0,0,.05)!important;box-shadow:0 10px 30px -10px #0000000d!important}.item-report-card:hover{transform:translateY(-10px)!important;box-shadow:0 30px 60px -15px #0000001f!important;border-color:#2563eb33!important}.item-card-image img{transition:transform .6s cubic-bezier(.33,1,.68,1)}.item-report-card:hover .item-card-image img{transform:scale(1.05)}.card-actions-wrapper{display:flex;gap:.75rem;align-items:center}.btn-resolve,.btn-delete,.btn-contact{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;border:1.5px solid var(--border);background:#fff;cursor:pointer;transition:all .2s ease;font-size:1rem;color:var(--text-dim)}.btn-resolve:hover{background:#f0fdf4!important;color:#16a34a!important;border-color:#bbf7d0!important;transform:scale(1.1)}.btn-delete:hover{background:#fef2f2!important;color:#dc2626!important;border-color:#fee2e2!important;transform:scale(1.1)}.btn-contact{width:auto!important;padding:0 1rem!important;gap:.5rem;font-weight:700;font-size:.85rem}.btn-contact:hover{background:var(--primary)!important;color:#fff!important;border-color:var(--primary)!important}